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Repair vs. Replacement: Which Option is Better for Your HD-SDI Camera?

If your HD-SDI aviation camera has developed some faults, you might be wondering about the best course of action.

There are likely be some questions in your mind like how do you get it repaired? What if the warranty period has expired? How much of a dent will these repairs end up making in your wallet?

We’ve put together this guide to help you make the right choice.

If You Opt for Repairs:

Look for a Solid Reputation

It’s important to always look for a well-reputed company with considerable experience in the industry. Yes, there are always so-called ‘experts’ who offer to repair your equipment for much less, but it’s best to avoid them as there may be a few associated risks that are too great to ignore.

Dedicated Resources

Ensure that the company has a dedicated department for repairs. You don’t want some distracted technician halfheartedly trying to fix your cameras or recorder on their lunch break. A company with a dedicated repairs and modifications department will also be well-equipped and have thoroughly trained staff on hand.

Capable of Handling Your Unique Problem

Confirm that the company you select for repairs can actually work with the specific equipment or technology that needs repairing. You wouldn’t expect your barista to repair your wristwatch, right? The same principle applies here.

Customer Service that Keeps You in the Loop

It’s good to see how you feel about the company’s customer service. In your first few interactions, they should be able to answer all your questions and address any concerns you might have without taking too much time. You also don’t want to take in your equipment for repairs, only to wait for weeks afterward with no follow-up. Good customer service should provide timely updates and keep you informed.

A camera undergoing repair work

If You Need a New Camera:

If you’ve decided to buy a new aviation camera, note that many of the same principles that apply to choosing the right repair service are also applicable here. You can’t go wrong with selecting a well-established, reputable company that knows its business.

But as far as features are concerned, you need to make sure that the camera you buy has the following features:

A Rugged Construction

Given the harsh environments you’ll likely use your military camera in, look for anodized aluminum housing. For marine applications, your camera also needs to be waterproof.

Dual Output Capabilities

If your camera is equipped with dual output capabilities, you can connect it simultaneously to a monitor for live viewing and to a recorder so that you can review the footage at any time.

An aircraft camera